Call us today on 0800 66 66 29 or email hello@ooooby.com

Ooooby began as an idea in response to the overwhelming evidence that our modern industrial food systems are causing more damage than they are worth.

Local Food

We all know local food is best

Because it's better for our health, our communities and our ecosystem.
Hard to Buy

But local food can be hard to buy

That's because our food systems are designed to make money, not sense.
Ooooby Box

So we do the hard work

We find local food and bring it to your door.
Food Chart

Sourcing the best we can find

Which won't be perfect but we have to start somewhere.
Farm

And then making it better

Instead of putting profits into our pocket, we build new local food supplies.

How It Works

How It Works
You do your shopping at ooooby.org
We collect locally produced food.
Your order is carefully packed at the Ooooby Hub.
We deliver super fresh food to your door.

If you have more questions, visit the F.A.Q. page.

Terms & Conditions

Purchases and Deliveries

We endeavour to deliver within the allotted times however do not guarantee supply or delivery on time. We are not liable for any mis-deliveries due to incorrect addresses being provided. We reserve the right to accept or refuse orders for any reason.

Credit Card Payments

Payments are processed through the secure DPS Payment Express system. Any credit card details stored for recurring payments are done so on the DPS system. No credit card information is stored by us.

Automatic Payments

Automatic payments must be provided with a notable reference number. We take no responsibility for automatic payments made that cannot be traced to a customer.

Cancellation Policy

Due to the small-scale growers of our products we need to order in advance, and are unable to guarantee acceptance of order cancellations less than 4 days before the delivery date.

Refunds

If you are unhappy with any of our products we will attempt to resolve this with you to your satisfaction. If the issue cannot be resolved we will happily refund the payment.

If you signed up using a promotional code, there may be a minimum term associated with your subscription. We can still refund the remainder of your balance but you'll forfeit the promotional credit.

Outstanding Debt

If you incur any outstanding debts we will in the first instance try to recover the outstanding monies through our own internal recovery process. Should this process not recover the outstanding debts your debt will be transferred to a debt-collection agency for collection. Debt-collection fees will be added to your debt and you will be required to pay for collection costs.

Disclaimers

We try to guarantee the accuracy of all information in this website however this website is provided on an "as is" and "as available" basis without any endorsement or representation made and we make no warranties of any kind in relation to the Ooooby Ltd website. We make no warranty that the Ooooby Ltd site will operate on your computer free from errors with no loss of information when transmitting data through the Ooooby Ltd website or server. All information on this site can be changed at any time without notification. Ooooby offer no warranty that the use of this site will not result in the "infection" of computers with Internet based contamination such as, but not restricted to viruses or "Trojan Worms".

Ooooby reserves the right at anytime, without notice to modify, suspend or terminate operation of this site, block users from accessing the site or to interrupt the operation of the site.

Limitation of Liability

Except where prohibited by law Ooooby will not be liable for any indirect, consequential, exemplary, incidental or punitive damages.

Personal and Password Details

You are entirely responsible for maintaining the confidentiality of your personal details at all times, including credit card and any personal account details. You agree to notify Ooooby immediately of any discretion or unauthorised use of your personal details.

You assume total responsibility for the use of this site.

Money Back Guarantee

If you're not happy with your Ooooby Box just let us know - we'll collect it from you and refund 100% of that box plus any balance you still have with us for future boxes.

Remember - we can't refund you for an empty box, so don't go eating it all if you're not happy with it.

Privacy Policy

Under no circumstances will we sell, rent or give your private information including name, address, email to third parties.

We collect name and address information solely for the purpose of the delivery of goods.

Occasionally we email previous customers special offers or news which we think they may be interested in. On each of these communications, we provide a means by which the recipient may choose to never receive these emails again.

Individual users are not identified in Website statistics. These statistics are used to improve the site and monitor traffic.

If you would like to view, modify or delete the information that we hold on you as a user of this website or customer, write to us at hello@ooooby.com or PO Box 384, Oneroa, Waiheke Island 1081, New Zealand and we will be happy to co-operate.