Privacy Policy
- Under no circumstances will we sell, rent or give your private information including name, address, email to third parties.
- We collect name and address information solely for the purpose of the delivery of goods.
- Occasionally we email previous customers special offers or news which we think they may be interested in. On each of these communications, we provide a means by which the recipient may choose to never receive these emails again.
- Individual users are not identified in Website statistics. These statistics are used to improve the site and monitor traffic.
- If you would like to view, modify or delete the information that we hold on you as a user of this website or customer, write to us at hello@ooooby.com PO Box 384, Oneroa, Waiheke Island 1081 and we will be happy to co-operate.
Terms & Conditions
Purchases and Deliveries
We endeavour to deliver within the allotted times however do not guarantee supply or delivery on time. Deliveries are to the Auckland area only, including Waiheke Island. We are not liable for any mis-deliveries due to incorrect addresses being provided. We reserve the right to accept or refuse orders for any reason.
Credit Card Payments
Payments are processed through the secure DPS Payment Express system. Any credit card details stored for recurring payments are done so on the DPS system. No credit card information is stored by us.
Automatic Payments
Automatic payments must be provided with a notable reference number. We take no responsibility for automatic payments made that cannot be traced to a customer.
Cancellation Policy
Due to the small-scale growers of our products we need to order in advance, and are unable to guarantee acceptance of order cancellations less than 4 days before the delivery date. However, we will do our best to accommodate all requests.
Refunds
If you are unhappy with any of our products we will attempt to resolve this with you to your satisfaction. If the issue cannot be resolved we will happily refund the payment.
Outstanding Debt
If you incur any outstanding debts we will in the first instance try to recover the outstanding monies through our own internal recovery process. Should this process not recover the outstanding debts your debt will be transferred to a debt-collection agency for collection. Debt-collection fees will be added to your debt and you will be required to pay for collection costs.
Disclaimers
We try to guarantee the accuracy of all information in this website however this website is provided on an "as is" and "as available" basis without any endorsement or representation made and we make no warranties of any kind in relation to the Ooooby Ltd website. We make no warranty that the Ooooby Ltd site will operate on your computer free from errors with no loss of information when transmitting data through the Ooooby Ltd website or server. All information on this site can be changed at any time without notification. Ooooby offer no warranty that the use of this site will not result in the "infection" of computers with Internet based contamination such as, but not restricted to viruses or "Trojan Worms".
Ooooby reserves the right at anytime, without notice to modify, suspend or terminate operation of this site, block users from accessing the site or to interrupt the operation of the site.
Limitation of Liability
Except where prohibited by law Ooooby will not be liable for any indirect, consequential, exemplary, incidental or punitive damages.
Personal and Password Details
You are entirely responsible for maintaining the confidentiality of your personal details at all times, including credit card and any personal account details. You agree to notify Ooooby immediately of any discretion or unauthorised use of your personal details.
You assume total responsibility for the use of this site.
